Explainable by design

A lead score the rep can actually defend.

Closerr scores every lead and then shows its working — the signals that moved the number, the reasons in plain English, and the next-best-action to take. No black-box magic number nobody trusts. Reps see why a lead is hot and exactly what to do about it.

£1 first month · no card to explore the live demo · mobile & web.

Greenfield Café · Score 82 / 100
High card volume on statement+24
Contract renewal in 6 weeks+18
No reply to last 2 calls−9
Next: book a statement reviewdo
Every point in the score is traced to a signal you can see.
Show the working

A score with its reasons attached

Every score comes with the signals that built it — volume on the statement, contract timing, engagement, fit. The rep sees the number and the why in the same place, so the prioritisation is trusted instead of argued.

  • Plain-English reasons behind every score
  • Positive and negative signals both shown
  • No unexplained black-box number
  • Statement volume and effective-rate signals
  • Contract renewal and switching-window timing
  • Engagement and responsiveness factored in
Signals that matter here

Scored on merchant-services reality

The signals are the ones that move a payments deal: card volume on the statement, contract anniversary timing, responsiveness and account fit — not a generic SaaS template that ignores how this industry actually buys.

From score to action

Next-best-action, not just a ranking

A score is only useful if it tells you what to do. Closerr pairs each lead with a concrete next-best-action — the call to make, the review to book, the document to chase — so a sorted list becomes a worked plan.

  • A concrete next step on every scored lead
  • Prioritised so the hottest leads surface first
  • Turns a ranked list into a day's actions
In the workflow

How it fits a real day

Scoring runs quietly in the background and surfaces where the rep is already working — the lead list and the record.

Leads come in

Captured from the field, the web or an import — every lead gets scored.

Signals are read

Statement volume, contract timing, engagement and fit all feed the number.

The score explains itself

Open a lead to see the score and the reasons that built it.

Work the next action

Take the suggested next-best-action and move the lead forward.

What's live today

Lead scoring, in full

An explainable scoring engine built for how merchant-services deals actually qualify — live today.

Explainable score

A 0–100 number with the reasons behind it always visible.

Signal breakdown

See which factors pushed the score up and which dragged it down.

Plain-English reasons

No jargon — the why is written for the rep, not the data team.

Next-best-action

Each lead carries a concrete suggested next step.

Prioritised lists

Hottest leads rise to the top so the day starts in the right place.

Industry-fit signals

Statement volume and contract timing, not a generic template.

Why it matters

A lead score nobody trusts is worse than no score at all — reps just ignore it. Closerr's scoring is explainable on purpose: the number is always shown with the signals that built it, so the rep can see why a lead is hot and act with confidence. The signals are tuned to merchant services — statement volume, contract anniversary timing, engagement — and every score carries a next-best-action so prioritisation turns into a plan. It works hand in hand with the Field Copilot, which can summarise any scored lead and draft the follow-up, and with Smart Capture, which feeds the statement numbers the score relies on. See the wider picture on the merchant services CRM overview.

Frequently asked questions

Is the lead score a black box?

No. Every score is shown alongside the signals that produced it and plain-English reasons for the number. Reps can see exactly why a lead scored the way it did, which is what makes them trust and act on it.

What signals feed the score?

Merchant-services-relevant ones: card volume and effective rate from the statement, contract anniversary and switching-window timing, engagement and responsiveness, and account fit — not a generic SaaS scoring template.

Does scoring tell reps what to do next?

Yes. Each scored lead carries a concrete next-best-action — the call to make, the review to book, the document to chase — so a ranked list becomes an actual plan for the day.

Do leads get re-scored as things change?

Yes. As new signals arrive — a statement uploaded, a contract date approaching, a call logged — the score and its reasons update to reflect the current state of the lead.

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