Closerr
Closerr

A team operating
system for
payments sales

Closerr gives sales organisations the structure to manage reps, oversee activity, and maintain accountability — from a small team to a full enterprise.

👥
Multi-user workspaces
🔑
Role-based access control
📌
Lead and deal assignment
💬
@mentions and team collaboration
📊
Manager dashboard and coaching
🎯
Demo logging and review
The Gap

Why teams need more than
a basic CRM

A solo rep can manage their pipeline in a spreadsheet. A team cannot. When multiple people share leads, deals, and accounts, the operating layer matters.

No clear ownership

Without structured assignment, leads have ambiguous owners. Work gets duplicated or dropped entirely. Nobody knows who is responsible for what.

👁

Invisible team activity

Managers find out about problems after deals die. There's no real-time view into rep activity, follow-up quality, or demo frequency.

💬

Communication lives outside the CRM

Team discussion happens in WhatsApp and email — disconnected from the records it's about. Context is lost. History is unsearchable.

🔍

No coaching structure

Demos and presentations happen but are never reviewed. Coaching is informal, inconsistent, and undocumented. There's no feedback loop.

Workspace Structure

Multi-user workspace with
role-based access

Every user has a role. Every role has appropriate visibility. The system enforces who can see, edit, assign, and manage.

Owner / Admin

Full organisational visibility. User management. All team data. Configuration and settings.

Manager

Team dashboard. Leaderboard. Task oversight. Demo review. Coaching comments. Assignment control.

Sales Rep

Own pipeline. Tasks. Follow-ups. Demo logging. Proposals. Collaboration via notes and mentions.

Sales Rep

Own pipeline. Tasks. Follow-ups. Demo logging. Proposals. Collaboration via notes and mentions.

Assignment & Ownership

Every lead, every deal,
every account has an owner

Assignment creates clarity. When every record has a named owner, accountability becomes structural — not informal.

Lead Assignment

Leads are assigned to specific reps with a named owner. Reassignment is instant and triggers a notification to the new owner.

Deal Ownership

Every deal in the pipeline has a clear owner. Managers can see who owns what, where deals stand, and what's overdue.

Merchant Portfolio

Live merchant accounts are tied to the rep who closed them. Portfolio management, volumes, and retention tracked by owner.

Collaboration

Team communication that lives
inside the workflow

Every note, mention, and notification is tied to an actual record — not floating in a separate channel.

💬

@Mentions

Mention a colleague inside any lead or deal record. They receive a notification and can jump directly to the context. No switching apps to communicate about a specific record.

📝

Contextual Notes

Notes are attached to records — not stored separately. Every note has a timestamp, an author, and full context. The activity history of any lead or deal is always complete.

🔔

Notifications

Assignments, mentions, reviews, and coaching comments generate real-time notifications. Every team member stays informed about the records that matter to them.

📥

Team Inbox

A centralised feed of everything relevant — mentions, assignments, reviews, and coaching. Filterable by type so managers and reps can focus on what matters to them.

Manager Oversight

Real-time visibility into
every rep and every deal

Managers see activity as it happens — not in a Friday report. Oversight is built into the system, not bolted on.

Pipeline Oversight

  • Total pipeline value across the team
  • Deals by stage and by rep
  • Stalled deals surfaced automatically
  • Revenue forecast by stage progression
  • Monthly volume closed per rep

Activity Oversight

  • Lead capture volume per rep
  • Tasks completed vs overdue
  • Follow-up frequency and consistency
  • Demo and presentation count
  • Collaboration and note activity

Performance Oversight

  • Team leaderboard (7D / 30D / 90D / All)
  • Conversion rate by rep
  • Merchant portfolio size by rep
  • Revenue attribution per rep
  • Coaching comment history
Demo Logging & Review

Every presentation logged,
linked, and reviewable

Demos and presentations are no longer invisible. Every session is recorded inside the deal, creating an auditable trail that managers can review and coach against.

1

Rep runs demo

Presentation delivered to prospect in the field or remotely

2

Session logged

Date, coverage, and outcomes recorded inside the deal record

3

Manager reviews

Opens session, reviews what was covered, checks against pipeline stage

4

Coaching or advance

Leaves coaching comment or progresses deal to the next stage

What gets logged

Date, duration, topics covered, outcome, and linked deal

What managers see

All sessions across reps, filterable by date, stage, and rep

What it replaces

Invisible demos with no review, no record, and no coaching trail

Closerr

The team operating layer your sales organisation needs

Start with a focused team pilot. See real data flowing through the system within a week. Review the workflow together — then scale across the organisation.